Exam MS-100 Microsoft 365 Identity and Services


Learn the fundamentals of Microsoft 365 tenant creation and management, Identities and Access Management, planning Office 365 workloads and applications. Candidates for this exam will also learn how to migrate their on-premise Microsoft applications including email, file share, and collaboration services to the Microsoft 365 Cloud.



The Microsoft 365 Identity and Services (Exam MS-100) Certification is designed to help you understand core Microsoft 365 services. You will exam learn how to set up Microsoft 365 tenants, perform management tasks for an enterprise, designing identities architecture, security, compliance, Power Platform, and supporting technologies.

This exam certification focuses heavily on planning and configuring your Microsoft 365 deployment with a specific focus on:

  • Design and implement Microsoft 365 services
  • Manage user identity and roles
  • Manage access and authentication
  • Plan Office 365 workloads and applications

This course comes with a number of hands-on labs and demos which means that in addition to passing the exam, you will be able to start building real-world cloud solutions for your clients.


Course Outline – Topics

  1. Design and implement Microsoft 365 services (30%)
    1. Manage domains
    2. Plan a Microsoft 365 implementation
    3. Setup Microsoft 365 tenancy and subscription
    4. Manage Microsoft 365 subscription and tenant health
    5. Plan migration of users and data
  2. Manage User Identity and Roles (35%)
    1. Design identity strategy
    2. Plan identity synchronization by using Azure AD Connect
    3. Manage identity synchronization by using Azure AD Connect
    4. Manage Azure AD identities
    5. Manage user roles
  3. Manage User Identity and Roles (25%)
    1. Manage authentication
    2. Implement Multi-Factor Authentication (MFA)
    3. Configure application access
    4. Implement access for external users of Microsoft 365 workloads
  4. Plan Office 365 workloads and applications (15%)
    1. Plan for Office 365 workload deployment
    2. Plan Office 365 applications deployment
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